KONE Care™ maintenance packages

KONE Care Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulations compliance.

• Includes preventive maintenance to keep everything in good working order. Breakdown and repair services are invoiced separately.
• Provides 24/7 access to KONE Customer Care Center.
• KONE Mobile application provides real-time information on ongoing maintenance work.
• With KONE Online service you can access your maintenance data anytime.
• Ideal for facility managers of low and mid-rise residential buildings.

KONE Care™ Plus is the ideal solution when your priorities are a clear overview of equipment status and predictability, or if you are responsible for equipment in multiple locations.

• Includes preventive maintenance and partial service repair and call-out coverage, making budgeting more predictable.
• KONE Mobile application provides real-time information on ongoing maintenance work.
• With KONE Online service you can access your maintenance data anytime
• Ideal for facility managers who are responsible a single large building complex or several separate buildings.

KONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.

• Includes all preventive maintenance, breakdown service, and repair service, ensuring there are no unexpected costs.
• KONE Mobile application provides real-time information on ongoing maintenance work.
• With KONE Online service you can access your maintenance data anytime
• Customized reports make planning and budgeting simple.
• Ideal for facility managers at locations where reliability is essential, such as airports, metro stations, and department stores.